Data Privacy Statement

    (As of 06.2016)

    Data Privacy Statement


    The protection of your privacy and you personal data while you browse our websites is important to us. Therefore, we adhere strictlyto the rules of data protection laws. Below, you will find extensive information about how we handle your data.

    Usage data

    In order to improve the quality of our website, we store data about individual access to our pages for statistical purposes. This data set consists of:

    • the site from which the file was requested,
    • the name of the file requested,
    • the date and time of access,
    • the transmitted data volume,
    • the type and version of Web browser used,
    • the operating system used,
    • the anonymised IP address (for IPv4 addresses, we delete the last three digits; for IPv6 addresses, we delete everything except for the first eight digits).

    This is anonymous data, which we can not assign to specific persons. Any other use or disclosure to third parties will not take place.

    Personal Data

    We process personal data only where this is necessary as part of our web presence. If, for example, you send us an e-mail, we will use it and the personal data contained there in only if this is necessary forresponding to your inquiry. We strictly adhere to the data protection laws and shall not disclose, sell or otherwise communicate your personal data to third parties.

    Further personal information such as your name, address or phone number will not be stored, unless you provide this on a voluntary basis, e.g. as part of signing up, for the purpose of carrying out contracts, or any other inquiries.

    Use and Disclosure of Personal Data

    The personal data you provide are exclusively used for website administration purposes and the processing of your order (carrying out the contract concluded with you, responding to your inquiry).

    Only if you have given us your prior consent or – as far as provided by legal regulations – filed no objection, will we use such data for product-related surveys and marketing purposes. Accordingly, we use your customer data for our own advertising purposes within the framework of the so-called "Listenprivileg" (list privilege) pursuant to Section 28(3) sentence 2 Federal Data Protection Act (BDSG), and send you postal advertising.

    A transfer of your customer data to the companies of the Johannesbad Group* is also carried out solely in accordance with the so-called "Listenprivileg" (list privilege). The following data is processed: occupation, name, title, academic degrees, address and year of birth You may object to the use of your data by us or one of our Group companies at any time by phone, in writing or via e-mail.

    We can contact you via phone or e-mail for advertising purposes solely on the basis of your consent.

    Your personal data will not be sold to third parties unless this is necessary for the contract performance purposes or you have expressly consented to the information being passed on. For example, it may be necessary in the case of purchase orders to use the data for the financial institution commissioned for the handling of payments or for distributors. In such cases, we shall forward the data in accordance with the requirements of the German Data Protection Act.

    Security of E-mail Communication

    Please note that we cannot generally exclude the possibility that unencrypted e-mails can be intercepted, viewed or read by unauthorized third parties during data transmission. We therefore advise against sending unencrypted e-mails if you wish to provide us with personal or sensitive data. Use regular postor give us a call, if in doubt.


    "Cookies" are small files that enable us to save specific information related to you on your computer while you are browsing one of our websites.Cookies help us determine the usage frequency and number of users of our websites, as well as design our offers to be as comfortable and efficient as possible for you.
    Cookies do not cause any damage to your computer and do not contain any viruses.

    We use "session cookies" that are only saved for the period of time you are using one of our websites.

    You can also use our offers without cookies. You can deactivate the saving of cookies in your browser, limit it to specific websites or set your browser to inform you when a cookie is being sent. Please note that you must expect limited display of the page and limited user guidance in this case.


    If you wish to subscribe to our newsletter, you will need to provide a valid email address. Once you have signed up, our system will send you an email with an activation link, which you can use to confirm your subscription. This ensures that you are actually the owner of the email address you indicated and that you agree to receive the newsletter. Your consent to saving the email address and its use for sending the newsletter can be revoked at any time.

    Send us an e-mail to info@johannesbad.de asking to unsubscribe. Alternatively, you can unsubscribe quickly and easily using a deactivation link provided in our newsletter.

    Contact Form

    You can also contact us via a web form by filling out the fields that are mandatory. Other fields are marked as voluntary. We have designed our contact form in such a way that the data you enter is transmitted in an encrypted form to prevent it from being intercepted, viewed or read by unauthorized persons.

    Application Platform

    You can apply online via the application platform after signing up. You then can enter the data required for the application procedure and can also upload your application documents. The data is transmitted in an encrypted form only. We have taken the appropriate security precautions to protect your data against unauthorized access.

    The data submitted via the application platform will be used solely for the application procedure. We shall not disclose your personal details to third parties. You can change or delete your profile at anytime. The data are then automatically removed from our system. However, once you have approved your application documents for a specific application process, you will not be able change or delete them yourself, because we generally save incoming application documents for a time period of up to three months after the respective decision.


    We shall take all necessary technical and organizational security measures to protect your personal data from loss or misuse. Accordingly, your data will be stored in a secure operational environment that is not accessible by the general public.

    Storage of the IP address for SecurityPurposes

    We shall store the IP address transmitted by your browser for a time period of seven days in order to detect, pinpoint and eliminate faults or errors (e.g. spam, viruses or attacks on ourservers). After the expiration of said time period, we will delete or anonymize the IP address. We shall use the IP address exclusively for the security purposes mentioned above. For further information on the processing of the IP address, please refer to the "Usage data" section.

    Google Analytics

    This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are saved on your computer and allow an analysis of your website usage. Information generated by the cookie about your website usage is usually transmitted and saved to a Google server in the USA. However, if IP anonymization is enabled on this website, your IP address will be truncated by Google within the memberstates of the European Union or other parties to the agreement on the European Economic Area. The complete IP-address will only be transmitted to a Google server in the USA and shortened in exceptional cases. On behalf of the operator of this website, Google will use this information to analyze your use of this website, create reports on your website activities and to provide further services regarding website usage and Internet usage to the website operator.The IP-address transmitted by your browser will not be merged with other Google data within Google Analytics. You can block the installation of cookies by adjusting your browser software accordingly; however, please note that by doing so youmay be prevented from using the full range of this website's functions. Furthermore, you can prevent the collection by Google of data relating to your website usage (including IP-address) by cookies as well as the processing of your data by downloading and installing the browser plugin provided in the following link: (http://tools.google.com/dlpage/gaoptout?hl=de).

    You can prevent data collection by Google Analytics by clicking on the link below. This sets an opt-out cookie which prevents the future collection of your data when visiting this website: Deactivate Google Analytics

    You will find further information regarding conditions and privacy at http://www.google.com/analytics/terms/de.htmlor http://www.google.de/intl/de/policies/privacy/.
    Please note that on this website Google Analytics has been expanded with the code "gat._anonymizeIp();" to enable anonymous IP-address collection (so-called IP-masking).

    Social Media

    We operate our official Facebook Fan page under the URL https://www.facebook.com/Johannesbad/?fref=ts. Below, you will find extensive information about how we handle your data.

    Data Processing through Facebook

    We have no influence over the data processing of Facebook. Please refer to Facebook’s privacy policy if you want to find out more information regarding purpose and extent of data collection, processing and usage of your data by Facebook, as well as settings to protect your privacy (http://www.facebook.com/about/privacy/).

    Facebook, at its own discretion, creates profiles about the use of all fan pages using a special analysis tool. Facebook does not allow us to disable the profiling. However, we assure you that we will neither view nor actively use the profiles created by Facebook.

    Please be aware of the following: It cannot be ruled out that Facebook will use your usage and profile data to evaluate your habits, personal relationships, preferences, etc.

    Personal Data

    We process personal data only where this is necessary as part of our fan page. If we offer our own applications via the programming interface of Facebook, we will inform you separately in advance about the data usage taking place in this context. We will not read out your friends' data,even though Facebook gives us the option to do so.

    Your Rights as a User

    You are entitled at all times to information stored by us with regard to your person, as well as the purpose of storing the data. In addition, you also have a separate right to information toward Facebook.

    Application of Facebook plugins

    We have integrated so-called plugins of the social network facebook.com (subsequently Facebook) into our page. Facebook is a company of Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You will recognize the Facebook plugins on our sitefrom the Facebook logo or the “Like button” . You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/.

    When you visit our site, a direct connection between your browser and the Facebook server is established by means of the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate your visit to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses this data. For more information, please see Facebook's Privacy Policy at http://de-de.facebook.com/policy.php.

    Information on the rights of clients and contacts

    As a user you have the right to free information regarding your stored data as well as a right to authorization, blocking or deletion of this data.
    You also have the right to disagree with the creation of a user profile without giving reasons in written form. You will find the contact address in our imprint or you can send an e-mail to datenschutz@johannesbad.com

    Please contact us if you have further questions regarding collection, processing or usage of your personal data. The same applies to information, blocking, deletion and correction regarding your personal data as well as revocation of granted approvals.

    * Johannesbad Holding SE & Co. KG, Johannesbad Raupennest GmbH & Co. KG, Johannesbad Fachkliniken Fredeburg GmbH, Johannesbad Reha-Kliniken GmbH & Co. KG, Johannesbad Klinik Furth im Wald GmbH & Co. KG, Johannesbad Lechbruck Betriebs GmbH, Johannesbad Saarschleife GmbH & Co. KG, Johannesbad Usedom GmbH & Co.KG, Johannesbad Hotels Bad Füssing GmbH, Palace Gastein Hotelbetriebsgesellschaft m.b.H., Johannesbad Akademie GmbH; Joba Med Service GmbH, Bavaria Bäder-Verlag GmbH